James Helou
Software engineer · Montréal, QC

James

Helou.

I am a software engineer in Montréal who builds AI that does real work and helps businesses grow.

Discipline
Software Engineering
Location
Montréal · QC
Languages
EN · FR · AR
Voice AI AgentsAgentic WorkflowsCustom Software SystemsWebsites & Technical SEOTrilingual · EN · FR · AR
Voice AI AgentsAgentic WorkflowsCustom Software SystemsWebsites & Technical SEOTrilingual · EN · FR · AR
0.00

GPA

out of 4.0

0

Certifications

Microsoft & Databricks

0

Engineering roles

AI, data & cloud

0

Languages

EN · FR · AR

№ 02Curriculum

A short record, in order.

Software engineer at McGill, building production AI for the Big Four and consulting clients, plus an independent practice on the side. The track so far.

2026

Work

Solution Architect

Botpress

Botpress · Voice AI · LLM · Solution Design

Architect voice AI agent solutions for clients on the Botpress platform. Scope requirements, design chat and voice deployments, and guide teams from first concept to an agent running in production.

2026

Work

Software Engineer

Botpress

TypeScript · Node.js · Voice AI · Integrations

Build custom integrations and core platform features for an AI startup. Work on the software that lets users design, build, and deploy their own voice AI agents, turning a complex pipeline into something teams can ship without deep engineering.

2026

Work

AI Consultant

Ernst & Young

Python · Azure · LangChain · Agentic AI

Cloud based agentic AI POC for a major bank: parallel LLM powered agents handling KYC, risk, and financial analysis. Mapped enterprise agent use cases for a Fortune 500 tax team. Built a bilingual ideation portal with feasibility scoring.

2025

Recognition

AI Startup School

Y Combinator

Selected as one of 2,000 young innovators globally. Private sessions with Sam Altman, Satya Nadella, Fei Fei Li, Elon Musk. Pitched directly to YC partners.

2025

Work

Machine Learning & Data Engineer

Avanade

Python · SQL · Azure · Snowflake · Databricks

Built agentic workflows in Autogen for logistics. Optimized PySpark pipelines for an aerospace client. Earned four Microsoft and two Databricks certifications during the term.

2024

Venture

President & Co Founder

MEES · McGill University

Co founded the Middle Eastern Engineering Society, driving community programming, professional events, and industry partnerships.

2024

Work

Data Engineer

L'Oréal

Python · SQL · Bash · PowerBI · SAP

Built PowerQuery/PowerBI tools to track Amazon business data across teams. Resolved data access issues through a SAP S/4 HANA migration. Recognized by senior management for impactful automation.

2023 to 2026

Education

B.Eng. Software Engineering, Co op

McGill University

GPA 3.94 / 4.0. Academic Engineering Scholarship for outstanding performance.

Since 2020

Venture

Founder

Anti Microbe Distribution

Founded and grew a service distribution company through the pandemic. Negotiated multi year contracts, built the operations from zero, still active.

№ 03Services

Three offers, one engineer.

Productized engagements built around the work I do best: voice agents that close, agentic pipelines that find and qualify leads, and websites that rank. No retainer maze, no buzzword soup.

01

Custom AI Agents

voice or chat, deployed in production

Bespoke agents built around your sales playbook, your data, and your stack. Voice or chat, multilingual where it counts, sub second response times, and a no handoff design so the agent finishes the job: qualifies the lead, books the meeting, answers the question, without bouncing the user back to a human or a form.

Voice + chat agentsMultilingual (EN / FR / AR)Real time qualificationCalendar + CRM integrationCustom voice + persona designTelephony (NA + EU)
DeliverablesTrained, deployed agent · Telephony + numbers · CRM workflows + handoffs
02

Agentic Workflows & Software Systems

end to end pipelines, custom built

Software that finds, acts, and reports back, not just answers. Complete agentic systems that identify the right inputs, run multi step work autonomously, capture context along the way, and produce the artifact you actually need (a qualified lead, a filled form, a situation report, a ticket closed). For the operations no off the shelf tool gets right.

Multi step agent orchestrationLead identification + enrichmentDocument capture + OCRLLM driven analysis & reportingInternal tools & dashboardsIntegrations with your stack
DeliverablesEnd to end pipeline · Operator dashboard · Ongoing maintenance
03

Professional Websites & SEO

fast, indexable, conversion focused

Websites that don't just look professional, they rank and bring in business. Modern frameworks, mobile first layouts, sub second page speeds, structured data, semantic markup, and content architecture engineered for search. Paired with ongoing strategy: keyword targeting, on page optimization, content planning, so you stay visible where customers are actually searching.

Modern frameworks (Next.js, Astro)Mobile first designTechnical SEO from day oneStructured data + semantic markupContent architectureOngoing SEO strategy
DeliverablesNew site or rebuild · On page optimization · Keyword + content plan
№ 04Selected

Selected works,
edited down.

Voice · realtime
/0012026

Voice AI · Flagship deployment

Bilingual voice AI agent for outbound sales

A production voice agent running natural EN/FR conversations with prospects. Qualifies leads against custom criteria in real time, books meetings directly to the calendar, and runs 24/7 with persona tuned voice over NA + EU telephony, a no handoff design that lets sales teams skip cold dialing entirely.

EN + FR realtimeCRM integratedNA + EU telephony
Agentic · pipeline
/0022026

End to end agentic pipeline

From cold list to qualified meeting, fully agentic

A continuous workflow that identifies ideal fit prospects from public directories, enriches them with firmographic context, runs voice + digital outreach, then captures documents and produces a situation analysis. Operators walk into every meeting already knowing the lead's pain, fit, and the right opening line.

Multi source enrichmentVoice + email outreachDoc analysis
Web · editorial
/0032025

Services brand · Confidential

Conversion focused website rebuild + technical SEO

A full rebuild of an under performing site: modern stack, mobile first layouts, sub second page speeds, structured data, semantic markup, and content architecture engineered to rank. Paired with an ongoing keyword and on page optimization plan that keeps the site showing up where it counts.

Mobile firstTechnical SEOStructured data
№ 05Index

Index of capabilities.

A working colophon: the tools, frameworks, and habits behind the work. Updated when something earns its place; removed when it stops.

/01 · AI · Agents

  • 01LangChain · Agentic AI
  • 02Multi agent orchestration
  • 03Autogen workflows
  • 04Voice agents (EN · FR)
  • 05LLM evals · RAG
  • 06GitHub Copilot · AI 900
  • 07GenAI fundamentals

/02 · Engineering

  • 01Python · Java · C++ · C
  • 02JavaScript · TypeScript
  • 03Next.js · React · Framer Motion
  • 04Node.js · REST APIs
  • 05HTML · Bash
  • 06Git · Linux · macOS

/03 · Data & Cloud

  • 01SQL · PySpark
  • 02Snowflake · Databricks
  • 03Azure cloud
  • 04SAP S/4 HANA
  • 05PowerBI · PowerQuery
  • 06Data pipelines · ETL
№ 06Contact

Let's make
something considered.